First Things First
Phone your insurance company to register your claim. They will allocate a claim number to your incident. Everything revolves around this number! Please bring it with you or phone it through to us.
If you have full cover insurance and there are two parties involved, make a claim through your own insurance company. If you are not at fault you will have no excess to pay and the claim will not affect your policy history at all.
If you do not have insurance or are third party insured only, you will need to know the other parties insurance company or their claim number so you can make a claim against them.
Your claim can only be cleared once the insurer has an uninsured declaration signed by you. The insurer will provide the form.
We will take digital images and prepare a quote for your insurance company. We will then forward this to them via the appropriate system.
Once your claim is accepted by your insurance company we can book your vehicle in for the repairs.
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